Terms & Conditions
The terms that govern access to and use of the DesiDash app, website, and services.
Last Updated: 19 May 2026
Welcome to DesiDash.
These Terms & Conditions govern your access to and use of the DesiDash mobile application, website, and services.
1. Acceptance of Terms
By using DesiDash, you agree to comply with these Terms & Conditions and our Privacy Policy.
2. Services
DesiDash provides a platform for browsing groceries, placing orders, making payments, and arranging delivery or pickup services.
3. Account Registration
You agree to provide accurate information during registration and OTP verification. You are responsible for maintaining the security of your account and mobile device.
4. Orders
All orders are subject to product availability, successful payment, store acceptance, and delivery availability. DesiDash reserves the right to refuse or cancel orders where necessary.
5. Pricing
Prices, offers, discounts, delivery fees, and availability may change without notice.
6. Payments
Payments are processed through third-party payment providers. Orders may remain pending until payment confirmation is successfully received.
7. Delivery
Estimated delivery times are indicative only and may vary depending on traffic, weather, store preparation, and demand.
8. User Conduct
You agree not to misuse the platform, attempt unauthorised access, submit false information, interfere with app functionality, or engage in unlawful activity.
9. Refunds and Cancellations
Refunds and cancellations may be subject to store policies, order status, and payment provider rules.
10. Intellectual Property
All logos, trademarks, branding, content, and software related to DesiDash remain the property of DesiDash or its licensors.
11. Limitation of Liability
To the extent permitted by law, DesiDash is not liable for indirect, incidental, or consequential damages arising from use of the platform.
12. Changes to Terms
DesiDash may update these Terms & Conditions at any time.
13. Contact
DesiDash Support
Email: contact@synergybits.com.au
Website: https://synergybits.com.au/products/desidash
By using DesiDash, you agree to these Terms & Conditions.