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Terms & Conditions

Terms & Conditions

The terms that govern access to and use of the DesiDash app, website, and services.

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Last Updated: 19 May 2026

Welcome to DesiDash.

These Terms & Conditions govern your access to and use of the DesiDash mobile application, website, and services.

1. Acceptance of Terms

By using DesiDash, you agree to comply with these Terms & Conditions and our Privacy Policy.

2. Services

DesiDash provides a platform for browsing groceries, placing orders, making payments, and arranging delivery or pickup services.

3. Account Registration

You agree to provide accurate information during registration and OTP verification. You are responsible for maintaining the security of your account and mobile device.

4. Orders

All orders are subject to product availability, successful payment, store acceptance, and delivery availability. DesiDash reserves the right to refuse or cancel orders where necessary.

5. Pricing

Prices, offers, discounts, delivery fees, and availability may change without notice.

6. Payments

Payments are processed through third-party payment providers. Orders may remain pending until payment confirmation is successfully received.

7. Delivery

Estimated delivery times are indicative only and may vary depending on traffic, weather, store preparation, and demand.

8. User Conduct

You agree not to misuse the platform, attempt unauthorised access, submit false information, interfere with app functionality, or engage in unlawful activity.

9. Refunds and Cancellations

Refunds and cancellations may be subject to store policies, order status, and payment provider rules.

10. Intellectual Property

All logos, trademarks, branding, content, and software related to DesiDash remain the property of DesiDash or its licensors.

11. Limitation of Liability

To the extent permitted by law, DesiDash is not liable for indirect, incidental, or consequential damages arising from use of the platform.

12. Changes to Terms

DesiDash may update these Terms & Conditions at any time.

13. Contact

DesiDash Support
Email: contact@synergybits.com.au
Website: https://synergybits.com.au/products/desidash

By using DesiDash, you agree to these Terms & Conditions.

Need help?

For DesiDash support, email contact@synergybits.com.au or visit the Support page.

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